Return policy
(Please enter a brief summary here, e.g., "Golf2Go cares about every order. If there is a problem with a product, we have a clear return policy.")
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📌 Return policy terms
| Heading | Details |
| Return period | (e.g., within 7 days of receiving the product) |
| Condition of returned products | (e.g., unused, in original condition, with packaging) |
| Documents/Evidence | (e.g., product photos, receipt, order number) |
| Return shipping costs | (e.g., customer responsibility / company responsibility in certain cases) |
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🔁 Return request process
| Steps | What to do | Time frame |
| 1. Contact the team | (Contact channel) | (Response time) |
| 2. Return the product | (Shipping method / Address) | – |
| 3. Product inspection | (Inspection criteria) | (Time frame) |
| 4. Refund / Exchange | (Refund method) | (Time frame) |
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❌ Products not eligible for return
- (e.g., products that have already been used)
- (e.g., custom-made products / specially discounted products)
- (e.g., products damaged by the customer)
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📞 Contact our team
(Contact channels: Line / Phone / Email)
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The company reserves the right to change the terms without prior notice.
